This case study discusses the challenges ITE Met Section faced when organizing event paperwork and how Glue Up's powerful platform provided seamless solutions.
This success story is a result of feedback received from the Institute of Transportation Engineers (ITE) Metropolitan Section of New York and New Jersey in the United States where a solution was needed to help run their events in a more streamlined and efficient manner. The ITE Met Section was seeking a solution that would allow them to do less paperwork and retrieve more data so they may understand the success of their events and improve future events.
Painful Paperwork and Manual Processes
The ITE Met Section had been using a manual check-in process that required a lot of paperwork prior to signing on with Glue Up in October of 2019. Paperwork had to be reported to the national parent-organization, so it was difficult to keep track of event registrations and check-ins while making sure that each person filling it out was doing so properly.
Manual check-in operations are often victim to lost data, confusion, and hassle, all of which can add up to improper data analytics that could have otherwise helped improve future events.
"More paperwork was being done than necessary."
Farukh Ijaz, Secretary of ITE Met Section
Farukh Ijaz, Secretary of ITE Met Section, saw first-hand that “more paperwork was being done than necessary.” Because of this and his tech enthusiast nature, he knew that there was a better way to approach events. Farukh began to research check-in technology online and came across Glue Up where he asked for a demo shortly after realizing how much the software could help with ITE Met Section's events.
Simplifying and Enhancing Events with Glue Up
After implementing Glue Up into its events strategy, ITE Met Section noticed commendable improvements to its check-in process, time saved, and data quality, even with the normal learning curve one might find themselves in when making a drastic change from paper to paperless.
Along with getting rid of time-consuming paperwork, Glue Up also has helped the ITE Met Section in other ways. Their previous registration software would simply print out an excel sheet which led to complications on who had paid and who didn’t, duplicate pages, version changes and so on.
With Glue Up, all of their registration information is in one place within the cloud-accessed CRM and has made the check-in process run much more smoothly and removes any possibility of having data mishap or duplicate data.
ITE Met Section's pre and post-meeting reports which once took a lot of time to compile are now all within Glue Up’s system where they can track it and create easy follow-ups to event attendees. No doubt the ability to use Glue Up's drag-and-drop dashboards to create dynamic, customized, and interactive data sets have been a boon to ITE Met Section's data analysis.
Where they had previously been spending hours on paperwork, they are now able to use that time to analyze the data that the Glue Up platform provides to look at the broader picture of event success.
Results since Glue Up's Adoption
When the ITE Met Section sought help for their check-in process, what they found was an Glue Up platform that was able to provide them so much more. Not only has Glue Up helped them with cutting out time-consuming paperwork, but it has also provided them with a CRM and Email tool that has made things easier.
They previously used multiple other platforms to help manage their events and the two did not work well together. With Glue Up, the ITE Met Section now has a powerful all-in-one tool that has helped them take their events to the next level.
If you would like to explore how Glue Up can help your organization, contact us, and we’ll give you a tour of all our modules, automation, and other great features.
