Discover How The Association of Polish Engineers Optimized Membership Management, Website Integration, Events, and Mailings with Glue Up's All-in-One Solution
About The Association of Polish Engineers in Great Britain STP
The Association of Polish Engineers in Great Britain STP is an independent, self-governing scientific and technical organization that brings together engineers, architects, scientists, technicians, and students living and working in the United Kingdom. STP includes people and institutions representing various technical sciences disciplines and enthusiasts of broadly understood science and technology.
The association was founded on September 7, 1940, by Polish engineers. For over 75 years, it has been continuously implementing the mission set out in the first Constitution of the Association, which was focused on supporting the professional and personal development of the Polish science and technology community. However, the STP accomplishes its mission through:
- Organization of training courses and classes
- Organization of workshops, seminars, and conferences
- Mentoring and coaching for members of the Association
- Creating a platform for meetings and the exchange of ideas and experiences in the fields of engineering, construction, and science
STP's Journey Towards Glue Up and the Motivation Behind the Switch
STP used CiviCRM and WordPress to manage its activities. While these systems were effective, the leadership felt that their reliance on an open-source system made them too dependent on a few individuals with the expertise to operate and maintain them.
Seeking to improve efficiency and allow their team to focus on their primary activities, they decided to move to a professional system managed by experts. This desire for greater efficiency and professional management led them to transition to Glue Up.
Selecting Glue Up STP's Key Criteria and Evaluation Process
STP's evaluation process began with extensive research on Google and Capterra. Capterra was particularly important, as they reviewed over 50 user reviews and tested more than 10 software products. The primary criteria for their selection were functionality and price, which were the main factors in their decision-making process.
After thorough testing and comparison, Glue Up stood out by meeting their expectations of being both affordable and highly functional. It offered the right balance of features and cost-effectiveness that STP was looking for, ultimately leading them to choose Glue Up as their new platform.
STP's Onboarding Experience with Glue Up: Transition Time and Process
STP's onboarding experience with Glue Up took place over three months, or roughly 10 to 12 weeks. Overall, the experience was positive, earning a four-star rating. The transition went smoothly, with no significant issues.
Glue Up's team provided efficient and helpful support, making the process straightforward. This smooth onboarding process allowed STP to quickly start using Glue Up's features to improve their operations.
Standout Features of Glue Up That Impressed STP Most
STP was particularly impressed by Glue Up's comprehensive membership management capabilities and its seamless integration with websites, events, and mailings. These features were essential for their operations, allowing efficient management and coordination.
The ability to handle multiple aspects of their organization within a single platform greatly streamlined their processes and enhanced overall efficiency. These standout features were key advantages that made Glue Up an excellent choice for STP.
STP's Glue Up Usage: Daily and Weekly Time Allocation
STP's time spent on Glue Up daily or weekly is similar to their previous system on the backend. However, the real improvement is on the user end. The experience for users is noticeably better, offering a smoother and more efficient interface for their members.
This stellar member experience has led to greater satisfaction and ease of use, making the transition worthwhile despite the similar time investment on the backend.
Glue Up's Impact on Member Experience and Industry-Specific Challenges
Membership management has significantly improved the member experience. Addressing industry challenges, particularly membership management, was a major issue for STP. With Glue Up, processing memberships and handling renewals has become easier and clearer, making them more efficient.
This streamlined process has reduced administrative burdens and allowed STP to concentrate more on engaging with its members and meeting their needs. Consequently, STP has seen an increase in renewals and member satisfaction, showing Glue Up's positive impact on the organization.
Influence of Auto-Renewals and Easy Processes on Retention and Acquisition Rates
Membership retention is no longer a burden for STP; things have become easy. While not perfect, the processes have become quite manageable and streamlined. Auto-renewals have boosted the retention rate, and the easier process has helped increase the acquisition rate.
Experience with AI Features of Glue Up
They have explored the AI features of Glue Up and AI Copilot a little bit and found them to be promising. However, they haven't had the time or felt the need to use them extensively yet.
Usage of Event Features for Attendees or Members
Although the association has not used the My Glue App for its events yet, it has certainly organized events that have enhanced the attendees’ experience.
Through careful planning and execution, STP has enhanced engagement and satisfaction among attendees. The association also ensures that each event runs smoothly and meets participants' needs. Its focus on creating meaningful and well-organized events has positively impacted the overall attendee experience.
Glue Up has been instrumental in helping associations and organizations streamline their membership management, events, association management, finance, emails, and other integrations. Just like the Association of Polish Engineers in Great Britain has found Glue Up highly beneficial. If you believe Glue Up could assist your association, book a demo to discover all it can offer.
