Learn how TCH Consultancy improved its event management processes using the Glue Up platform
The Communications Hub is a creative dynamic consultancy firm comprising a group of highly experienced communications professionals who offer clients a fresh perspective on communications services. They offer a complete range of communications services, including brand development, strategic thinking, tactical marketing campaigns, digital communications, and design. They draw their wealth of experience from providing various communications services to Government Departments and agencies, Corporates, SMEs, Foundations, and International Non for Profit Organizations.
Event management can be a pretty high-pressure job. Event organizers often plan for months beforehand, refining minute details down to a T, working with several event vendors to ensure no last-minute hiccups. So, being a part of implementing this vision can be quite tasking. Anyone involved in event management needs to be diligent and well organized and Glue Up’s Event Management software aids event managers in achieving this.
We recently sat down with Immaculate Kamya, a Managing Partner at TCH Consultancy firm based in Uganda, to speak about how she manages her clients’ large events and why her company’s event management services are highly sought after. Immaculate takes us through her journey and her secret to success.
How & When Did You Discover Glue Up?
I had subscribed to CIO Africa magazine and would regularly get event invitations. This got me curious as to which software CIO Africa was using. Coincidentally, I was also looking for event management software at the time. I was sure the software would not disappoint because I was familiar with the magnitude and number of events they held all year round from my interactions with CIO Africa. I did my research, visited Glue Up’s website to understand the Event Management Software ecosystem, and once satisfied, I sent an email requesting a demo. I was pleased with how fast a sales manager from the team contacted me and to say the least I was sold after the demo!
What Problem Were You Looking to Solve?
We were getting several client requests that needed us to manage their events. We were not looking to create a new event website every time we got an event project. Glue Up’s Event Management Software was able to solve all the pain points we were worried about. We wanted an all-in-one event management software that would be equipped with great event templates, easy event website creation for managing events.
Results From Using the Platform
This was our first event on the platform. We were able to save time handling tedious event management tasks such as creating and updating conference schedules, better event registrations through the use of event invitations in the campaign module and the digital ticketing system. The attendee check-in tool made all the difference. The QR code feature worked efficiently. I was so pleased with the platform and this was solidified by the attendees as they also had a splendid time.
Best Features of the Event Management Software
First impressions count, especially for a consultancy firm such as this. For us, establishing trust begins with the initial event attendee registration. We needed a suitable event management platform that would enable a frictionless registration process. We were able to send personalized emails and notifications with links for joining the event. We sent out engaging email campaigns informing the registrants on the speakers and hot topics. These teasers helped us increase our attendance rates.
How Was the Event Experience Using the Glue Up Platform for Your Recent Event as Compared to Before?
The Glue Up event management suite comes prepared with equipment for collaboration such as CRM, website templates, onsite operations, payment alternatives, promotions, reporting, and analytics. Attendees also benefit from access to a mobile app that allows them to easily make transactions, get the right of entry to the event to real-time information, pertinent information about an event, etc. Access to the reports also helped us to make guided decisions from data acquired. The software helped us reduce our pre and post-event stress as everything was in-house and we did not have to deal with third-party event vendors.
“Would I be able to set up the event by myself? However, this was put to rest with the enormous support we got from the team. There was a lot of hand-holding which calmed our nerves. I was very happy with the local team available 24/7. They attended to my needs with utmost urgency.”
Immaculate Kamya, Managing Partner at TCH Consultancy
Great Attendee Feedback
We had attendees that are in the event industry. They were in awe and most reached out to us as they were curious about the platform we used and were looking forward to using the software in their future events.
TCH Consultancy’s Plan for 2022
As the world is opening up we are looking forward to managing more events and are eager to use the platform to deliver a first-class experience to our clients.
Book a demo to learn how Glue Up is helping event organizations in Africa and the world provide first-class event experiences to their clients and attendees.
Is your organization looking for some inspiration to stay relevant in the event industry by using technology? Discover how Glue Up transformed the CIO Africa event management process and engaged its members through digitalization.
